Where are your products made?
We have a private apothecary and kitchen in Petaluma, CA where we store our raw materials and make our skincare in small batches by hand.
Who makes your skincare?
We do! Omcali is comprised of a small, dedicated team of people that make every product from scratch. We do it all from sourcing our raw ingredients to grinding our herbs, infusing our oils, harvesting each batch, blending, mixing, filling and labeling every single bottle. It’s an ecosystem. It ensures that we can choose the best ingredients each time and be sure the process is done with integrity, precision, and excellence. We are trained in herbalism, Ayurveda, holistic health, energy work, massage therapy, and esthetics. We are parents, artists, and healers and each share a passion for plant medicine.
What is the shelf life of your products?
Our products are free of additives, preservatives, and shelf stabilizers. Because we only produce a small batch amount at a time, we can ensure that our products are sold fresh. And we only use high quality, cold-pressed oils and volatile essential oils, which have anti-microbial and antibacterial properties. Omcali products remain fresh one year from opening. If you store these out of the sun and in a cool, dry area, products will stay fresher longer.
What is the best way to use the body oils?
Right out of the shower from head to toe. But you can also use any of the body oils as an anointing oil (spot treatment where you need it), bath oil, aromatherapy, a massage oil, and scalp treatment.
Can I use your skincare every day?
We’re glad you asked! Absolutely. While our product formulations are made with active ingredients (i.e. no fillers), they are gentle enough to use daily. A little is all it takes. If you’re making the switch from a toxic, mass-produced skincare line and converting to our plant-based line, it may take a few weeks for your skin to find balance. This kind of pore purging is normal. However, if you find that you’re experiencing irritation or an unusual outbreak, we stand behind every product we make. Please check out our exchange / return policy or just send us an email to let us know.
What order do I apply the skincare products?
Start with a Cleanser & Mask to wash. Follow with Clear Blemish Tonic to tone. Moisturize with one of our facial oils. Apply your favorite sunscreen. At night (or for a deeper cleanse), we recommend using Prepare Oil Cleansing Balm to remove make-up and then following the steps suggested above. Once a week, we’d recommend boosting your cleanser to create a nutrient-rich mask.
Is Omcali safe to use during pregnancy or while nursing?
All Omcali oils are safe to use externally for pregnant and non-pregnant woman. Our essential oil blends comprise 5-7 varieties of flowers and herbs, which minimizes the risk of being overexposed to any one essential oil. We’ve also excluded the suggested essential oils to be avoided during pregnancy.
According Robert Tissarand, one of the world’s leading experts in aromatherapy, the following essential oils should not be used during pregnancy: wormwood, rue, oak moss, Lavandula stoechas, camphor, parsley seed, sage, and hyssop.
Essential oils that appear to be safe include cardamon, German and Roman chamomile, frankincense, geranium, ginger, neroli, patchouli, petitgrain, rosewood, rose, sandalwood, and other nontoxic essential oils. It would also be prudent to avoid the internal or undiluted application of essential oils throughout pregnancy.
However, if you have any concerns about the use of skincare with essential oils, it is best to consult your doctor first.
What is your exchange / return policy?
If you are unsatisfied with your purchased product for any reason, please let us know your concerns and we’ll make it right. If we made a mistake, we’ll cover shipping. However, if your return is due to personal preference (i.e., you decided this product wasn’t right for you), you’ll need to cover the cost of return shipping. We’ll be happy to exchange or refund any product for up to 14 days from purchase. Just send us a note and we’ll take care of you.
I am a retailer and am interested in carrying your products.
This could be the beginning of a beautiful relationship! We are looking for like-minded healers, artisans, and visionaries to partner with and would love to meet you. Check out our wholesale page, then send us a note sharing a little bit about yourself and store or spa and we’ll be in touch soon!
Do you ship internationally?
Why yes, we do! And if you’ve always wanted a little bit of California sunshine, we’re the best next thing to the real deal. Our rates are based on weight and start at $20 for any package under a pound.